What is the Housing Choice Voucher Program?

The Housing Choice Voucher Program (a.k.a. Section 8 program), is a federally funded program designed to help eligible low-income families secure decent, safe and sanitary housing. The Waukegan Housing Authority administers the program by providing vouchers that enable eligible families to seek out suitable housing in the private sector. In order to be eligible for participation in the Housing Choice Voucher program (a.k.a. Section 8 program) the head of household must be 18 years of age or legally emancipated and at least one family member must have legal residency status in the United States.

News & Information

COVID-19 Announcement


Dear Valued Residents and Public,

As the novel Coronavirus (COVID-19) continues to spread in the U. S. and other countries, Waukegan Housing Authority (WHA) wants our residents and public to know our number one priority is the safety and well-being of our people, clients, families, and the communities in which we serve and live.

Waukegan Housing Authority will be taking the following actions to respond to this public health emergency:

  • Waukegan Housing Authorities office at 215 S. Martin Luther King Jr. Avenue will be closed to the public starting at noon Friday, 3/20/2020, until further notice to reduce the transmission of communicable diseases.
  • All community events, inspections, briefings and activities have been postponed until further notice. WHA will be taking steps to make sure we can continue to deliver the level of quality, excellence and timely service you are accustomed to from us during these unique circumstances.
  • All WHA Public Housing sites will be served by Property Managers and Maintenance staff on an emergency basis only. Residents can call 847-244-8500 to report an emergency maintenance issue.  All other matters will be handled on a case by case basis by the Property Manager.
  • Residents and Public can either call 847-244-8500 (main telephone number) or access WHA website at waukeganhousing.com for conducting all business transactions. Forms for Public Housing and the Housing Choice Voucher program can be found on our website under the Forms tab.

Please be reminded that Governor J B Pritzker urges residents to stay home as social distancing is the paramount strategy for minimizing the spread of COVID-19 in our community.  We will continue to monitor federal, state and local ordinances surrounding COVID-19 and update as information becomes available.

As we navigate this time of uncertainty together, WHA wants to reaffirm WHA’s core purpose: continue to provide people with decent, safe, sanitary and in good repair housing.

We want to thank you for your patience and understanding as we work through this situation together.  Please check our website for staff directory extensions, email addresses and forms.

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